‘I sent my dying gardener £1,700 – but it vanished into thin air’
Katie Morley Investigates: our reader has been waiting two months for banks to track down their cash
Katie Morley Investigates: our reader has been waiting two months for banks to track down their cash
Katie Morley investigates: our reader is seeking a refund for a service that was never used
Katie Morley Investigates: our reader believes their mother’s life insurance policy has ended up in the wrong hands
Katie Morley investigates: our reader wants to cancel without losing their deposit
Katie Morley investigates: our reader is still suffering after spending a night with the critters
Katie Morley investigates: our reader wants the bank to restore the funds to the rightful beneficiaries
Katie Morley Investigates: our reader has spent at least 20 hours contacting customer service with no success
Katie Morley Investigates: our reader was labelled a ‘no show’ after cancelling their trip
Katie Morley investigates: where has the money really gone? A tale of sex, drugs and deception awaits
Katie Morley Investigates: our reader was left out of pocket after Asos refused a refund
Katie Morley Investigates: our reader was hit by a hefty fine after a tardy lunch
Katie Morley investigates: our reader tries to hold the postal monopoly accountable for a missing watch
Katie Morley investigates: our reader is finding it impossible to get the scam investigated
The Telegraph's consumer champion takes on another reader’s case
Katie Morley investigates: our reader has been left in the dark for two years regarding her late partner's pension payout
Katie Morley investigates: our reader has been waiting almost a year to get back on the road